My Phone Cannot Connect To the Helmet

If you are having trouble connecting your phone to your helmet, don't worry, we've got you covered. Here are some tips to help you troubleshoot the issue:

1. Check whether your phone's Bluetooth is turned on: Ensure that your phone's Bluetooth is turned on and that it is discoverable. This is the first step in connecting your phone to your helmet.

2. Hold the mobile phone close to the helmet and tap "Retry": If your phone is not connecting to your helmet, try holding your phone close to the helmet and tap "Retry" on your phone. This will help to establish a connection between the two devices.

3. Check whether the device is power on and in pairing mode: Make sure that your helmet is powered on and in pairing mode. This will allow your phone to detect the helmet and establish a connection.

4. Turn off Bluetooth, restart your phone and helmet, and try reconnecting: If the above methods do not work, try turning off Bluetooth on your phone, restarting both your phone and helmet, and then try reconnecting. This should help to reset the connection and establish a new one.

In conclusion, if you are having trouble connecting your phone to your helmet, try these simple steps. If the problem persists, contact our customer support team for further assistance. We are always here to help you.