If you are having trouble connecting your helmet to the Livall App, follow the steps below:

1. Ensure that your helmet is fully charged before attempting to connect it to the Livall App.

2. Make sure that your phone's Bluetooth is turned on and that it is within range of the helmet.

3. Long press the on/off button on the helmet until the LED light starts flashing. This indicates that the helmet is in "Pairing" mode.

4. Open the Livall App on your phone and tap the "Connect" button.

5. Select the "Helmet" option from the list of devices and wait for the app to detect the helmet.

6. Once the helmet is detected, tap on the helmet column on the app to initiate the pairing process.

7. Wait for the app to connect to the helmet. This may take a few seconds.

8. Once the helmet is connected, you will see a notification on the app confirming the connection.

9. You can now use the Livall App to control your helmet and access its features.

If you encounter any issues connecting your helmet to the Livall App, please follow the troubleshooting steps below:

1. Make sure your phone's Bluetooth is turned on and the Livall App is up to date.

2. Restart both your phone and the helmet.

3. Try connecting the helmet to a different phone to see if the issue is with your device.

4. If none of the above steps work, please contact Livall customer support for further assistance.

We hope this article has been helpful in guiding you through the process of connecting your helmet to the Livall App. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team.